Your Data
We respect the privacy of our users and their clients. Your data is governed by our Terms of Service. While we own the storage systems and the AuditVista platform, you retain full rights to your data. We will not use your data to compete with you, market to your clients, or contact them for any other commercial purpose.
What We Collect
We collect email addresses and some personal information from users who contact us or register for an account. We also collect information about page visits and any information you volunteer (e.g., through surveys). During registration, we ask for your name, email, phone number, billing address, and credit card information (if you're signing up for a paid account). You can also optionally provide your company name, logo, and location details. We may collect and analyze information about your usage of the Site and services, such as website traffic, visit frequency, transaction details, browser type, and operating system.
How We Use Information
We may use your personal information to provide the services you request, including customized forms. We may also use it for auditing, research, and analysis to improve the Site. We may engage trusted third parties to assist with processing your data, but they must comply with our Privacy Policy. Non-personal, aggregated data may be shared with third parties to demonstrate the value of our services. We do not sell or rent your personal information to other organizations for commercial purposes, except to provide the services you requested, with your permission, or under the following circumstances: To investigate illegal activities, suspected fraud, threats to physical safety, or violations of our Terms of Service. If AuditVista is acquired by or merged with another company (you will be notified of any changes to the privacy policy). By providing your phone number, you consent to receiving calls from us.
Data Storage and Security
Your data is processed and stored on Amazon Web Services servers in the United States. By using our Site from outside the United States, you consent to this data transfer and processing. We use cookies (small data files stored on your computer) to deliver our services and enhance your user experience. Our cookies help identify visitors and give you easy access to your files. You may need to enable cookies to use the Site. We take security seriously and have implemented measures to protect user information. However, no system is completely secure. We cannot guarantee that your information will be 100% protected from unauthorized access.
Account Cancellation or Termination
If you cancel your account or it's terminated for violating the Terms of Service, we may retain some information in backup or archival copies. We will make reasonable efforts to delete your information as soon as possible.
Sharing and Disclosure
We do not sell or rent your personal information to marketers or third parties. We may share your personal information with trusted third parties who are essential to our operations, including partners, payment processors, and verification services. Your data may be stored on servers outside of AuditVista's direct control, such as with hosting providers. We may disclose your information to law enforcement, government officials, or other third parties if required by law, court order, or to prevent harm or investigate illegal activity. In the event of a merger, acquisition, or similar event, your information may be transferred. We will not use or share your information in ways unrelated to those described above without giving you the opportunity to opt-out.
Accessing and Updating Your Information
We strive to provide you with access to your personal information so you can correct inaccuracies or delete it upon request (unless legally required to retain it). You can update your account information by logging in. Requests for accessing, correcting, or removing information must include identification and details of the request. We may decline requests that are unreasonable, repetitive, or jeopardize the privacy of others.
Changes to this Policy
We may update this policy periodically. Significant changes will be communicated through a prominent notice on the Site and possibly an email. We will not reduce your rights without your consent. Each version of this policy is identified by its effective date.
Compliance
AuditVista is ISO27001:2013, SOC 2 Type 2, and GDPR compliant. You can raise any compliance concerns or complaints to compliance@auditvista.com. We will respond within 24-72 hours.
Questions
Contact us at support@auditvista.com if you have any questions about this Privacy Policy.